ABIDIN, FEBYANA DWI SALSA (2026) ANALISIS KINERJA GERBANG TOL DAN POLA PERILAKU PENGEMUDI. Diploma thesis, POLITEKNIK KESELAMATAN TRANSPORTASI JALAN.
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Abstract
Toll gates as the primary service points on toll roads, play a critical role in maintaining smooth vehicle flow. However, uneven capacity among booths and variations in driver lane-selection behavior can create imbalanced service loads. This study analyzes toll gate performance using an M/M/1 queueing model to obtain the arrival rate, service rate, and utilization of each booth, assessed for compliance with the Toll Road Minimum Service Standard (MSS) based on average transaction speed and queue length, while driver behavior is analyzed through lane choice proportion, lane changing frequency, and the ratio of lane choice proportion to an even-distribution benchmark. Results show that all booths operated under unsaturated conditions, with the highest utilization at 0.3567, and both toll gates met the MSS, with average transaction speeds of 4.74 seconds per vehicle at Krapyak 1 Toll Gate and 4.58–4.65 seconds per vehicle at Srondol Toll Gate, with a maximum queue of 6 vehicles. Class I vehicles at Krapyak 1 Toll Gate were distributed almost evenly across the four multi-lane booths, whereas at Srondol Toll Gate lane choice was concentrated on one of two functionally equivalent single-vehicle lanes; lane-changing frequency was relatively low but consistently higher at Srondol Toll Gate. These findings indicate that the issue at both toll gates is not a shortage of capacity, but rather an uneven distribution of service load among booths, driven by the number of lane alternatives available to drivers.
| Item Type: | Thesis (Diploma) |
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| Uncontrolled Keywords: | toll gate, M/M/1 queueing model, lane choice, lane changing, Minimum Service Standard |
| Subjects: | T Technology > TE Highway engineering. Roads and pavements |
| Divisions: | Rekayasa Sistem Transportasi Jalan > Rekayasa Sistem Transportasi Jalan |
| Depositing User: | 22011042 22011042 |
| Date Deposited: | 05 Aug 2026 09:26 |
| Last Modified: | 05 Aug 2026 09:26 |
| URI: | http://eprints.pktj.ac.id/id/eprint/4955 |
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